Personal Identification Information (PII)
We may collect personal identification information from Users when you visit our site, register on the site, place an order, fill out a form, respond to a survey, or otherwise interact with resources we make available on our Site. We may need to collect your name, email address, and mailing address in order to process transactions. If you prefer, you can visit our Site anonymously, without logging in. You can always refuse to supply personally identification information, but it may prevent you from engaging in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever you interact with our Site. Non-personal identification information may include your hardware, operating system, and browser of choice. This information is only used for analytical purposes and is never shared with anyone else.
Our Site may use "cookies" to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you, like what's in your Cart. You can refuse to allow cookies, but some parts of the Site may not function properly.
How We Use Your Information
Shalamar may collect and use Users' personal information to run and operate our Site (we may need your information in order to display content on the Site correctly for you), to send periodic emails, and to respond to questions submitted through our online form.
How We Protect Your Information
We don't sell or divulge any of your information to any third parties. Period. We only collect as much information as we need for any given transaction. We use measures such as two-factor authentication to prevent the stealing or misappropriation of your information when we do collect it. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
Sharing Your Information
We just don't.
While we may show advertisements on our Site, these ads are placed specifically by us, and the advertising partners receive no customer information. We don't use Google AdWords or related products. We do use Google Analytics to gain insight into our web traffic, but this data is presented unattached to customer identities. We choose to comply or not to comply with governmental subpoenas or requests for personal information on a case-by-case basis. Our website complies with Do Not Track initiatives.
Deletion Of Personal Identification Information
If you would like us to delete all instances of personal identification information related to you from our website and servers, you may let us know in writing via email. Bear in mind that once you do this, we will no longer have your contact information on hand, so your experience as a User may be affected.
If you do decide to have your information wholly removed from Shalamar, you will most likely need to reach out to the companies we use to manage your data securely, as well as ours. These companies include Squarespace, our web host; PayPal and Stripe, the companies that manage our payment systems; Google, which we use to track our website performance and analytics; and MailChimp, which we use for email marketing and forms. For the safety of your information, these companies do not give us the access to delete customer data, especially that which we do not see (PayPal and Stripe always block us from seeing your payment information, for example.) We chose these partners specifically because of their commitment to securing customer data, but you can always contact them if you wish.
We send out periodic emails about our products and services, because we figure you might be interested in them. We use MailChimp as our email marketing service. There is an unsubscribe link at the end of every email, and you can choose to unsubscribe at any time. You can also opt out by contacting us directly.
COPPA and Non-Adult Users
Any elements of privacy not covered by this statement will be administered according to the laws of New Orleans, Louisiana, and the United States of America.
Questions and Concerns
Shalamar // 3828 General Taylor Street // New Orleans, LA 70125