Personal Identification Information (PII)
We may collect personal identification information from Users when you visit our Sites, place an order, fill out a form, respond to a survey, or otherwise interact with resources we make available on our Site. We may need to collect your name, email address, and mailing address in order to process transactions. You can always refuse to supply personal identification information, but it may prevent you from engaging in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever you interact with our Sites. Non-personal identification information may include your hardware, operating system, and browser of choice. This information is only used for analytical purposes and is never shared with anyone else. The provider of website analytics for our websites is Squarespace.
How We Use Your Information
Shalamar may collect and use Users' personal information to run and operate our Sites (we may need your information in order to display content on the Site correctly for you), to send periodic emails, and to respond to questions submitted through our contact forms.
When we detect suspicious activity on our Sites, we may choose to monitor the potential sources of this activity. We are committed to providing our honest customers with safe and secure experiences on our Sites, as well as protecting their data as well as our own, and we reserve the right to observe the behaviors of any suspected malicious actors.
How We Protect Your Information
We collect only as much information as we need for any given transaction. We use measures such as two-factor authentication to prevent the stealing or misappropriation of your information when we do collect it. We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.
Sharing Your Information
We just don't.
We don't use Google AdWords or related advertising products. We do use Squarespace Analytics to observe general Site traffic trends. We choose to comply or not to comply with governmental subpoenas or requests for personal information on a case-by-case basis. Our website complies with Do Not Track initiatives.
Deletion Of Personal Identification Information
If you would like to have your information wholly removed from Shalamar, you may contact us via email or any contact form on our Sites. We will direct you toward the companies that we use to manage your data securely. These companies include Squarespace, our web host; PayPal and Stripe, the companies that manage our payment systems; and MailChimp, which we use for email marketing and forms. For the safety of your information, these companies do not give us the access to delete customer data, especially that which we do not see (PayPal and Stripe always block us from seeing your payment information, for example.) We chose these partners specifically because of their commitment to protecting customer data.
We send out periodic emails about our products and services, because we figure you might be interested in them. We use MailChimp as our email marketing service. There is an unsubscribe link at the end of every email, and you can choose to unsubscribe at any time. You can also opt out by contacting us directly.
COPPA and Non-Adult Users
In order to comply with the Children's Online Privacy Protection Act (COPPA), we do not collect information on Users under 13 years of age. If you are under 13, we ask that you seek the assistance of an adult.
Any elements of privacy not covered by this statement will be administered according to the laws of New Orleans, Louisiana, and the United States of America.
Questions and Concerns
Shalamar // 3828 General Taylor Street // New Orleans, LA 70125